imprint.com Reviews
Based on 41 customer reviews and online research, imprint.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with imprint.com.
5 Stars(19)
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4 Stars(5)
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3 Stars(4)
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2 Stars(1)
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1 Star(12)
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How would you rate imprint.com?
Top Reviews
Ups really screwed up. My package was delivered 8 days after the recorded delivery. I paid for an express shipment and I should receive a partial refund. Also the package was soaking wet. No damage to the product. I was on the phone with imprint, UPS, and discover. The issue cost me 5 hrs of my time easily.
Richard had amazing great fast service
Customer Reviews (41)
I do not have our order yet, but I do have to say 24hourwristbands has been very prompt with our order so far (1 day). I submitted the wrong file type and they let me know within hours that I needed a higher resolution image. I spoke with Richard after submitting the new image and he checked the image quality while I waited on the phone. I appreciated knowing right away that our image was now correct.
Richard did a great job helping me reordering customer lanyards. Quick and Easy
excellent service from Richard - very helpful - great team
Richard is friendly, helpful and professional. Great service!
Richard was extremely helpful with our ordering process! Very kind and patient! Thanks Richard!!
Ups really screwed up. My package was delivered 8 days after the recorded delivery. I paid for an express shipment and I should receive a partial refund. Also the package was soaking wet. No damage to the product. I was on the phone with imprint, UPS, and discover. The issue cost me 5 hrs of my time easily.
imprint.com Questions & Answers
Posted on 07/17/2020
The reviews but not I wish I did more research. They also gave me an estimated time which I need but now they can't tell me why it's way past the estimate time.
Posted on 06/03/2020
It is very easy to get ahold of a customer service employee. The problem is that they may not provide any customer service. If it is a conversation just regarding artwork or specs, they can be helpful. If it is a conversation to resolve an issue (pricing, shipping), good luck. It can be incredibly frustrating as they are not motivated to resolve issues for customers.
Posted on 11/08/2020
They answer the phone great, but getting my issue resolved is now going on 6 days without a resolution.
Posted on 06/16/2020
TOTAL SCAM - do not let them scam you like they scammed me. $300 to ship one box!
Posted on 05/29/2020
They are legit but ill feel scammed by them. They are not honest with customers.
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